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  • Address: Windsor, Berkshire, UK
  • Email: info@amorhydrate.com
Privacy Policy

The Company Private Limited Policy

PRIVACY POLICY
1. Introduction
This Privacy Policy explains how Amor Hydrate (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website and purchase products from us.We are committed to protecting your privacy and handling your data in accordance with the UK GDPR and the Data Protection Act 2018.

2. Who We Are
Amor Hydrate is a UK-based business supplying hydration and nutrition products.

Data Controller: Amor Hydrate
Email: info@amorhydrate.com

3. What Data We Collect We may collect and process the following personal data: 

  • Identity Data: name, billing name 
  • Contact Data: email address, delivery address, phone number 
  • Transaction Data: order details, payment information (processed securely via third party providers) 
  • Technical Data: IP address, browser type, device information 
  • Usage Data: how you interact with our website 
  • Marketing Data: preferences in receiving marketing communications We do not knowingly collect data from individuals under 18.

4. How We Collect Your Data 
We collect data when you:

  • Place an order 
  • Create an account
  • Subscribe to emails
  • Contact us 
  • Browse our website (via cookies and tracking technologies)

5. How We Use Your Data
We use your data to:

  • Process and fulfil orders
  • Deliver products 
  • Communicate with you about your order 
  • Manage customer service requests 
  • Improve our website and services 
  • Send marketing communications (only where consent has been given)

6. Legal Basis for Processing
We process your data under the following lawful bases:

  • Contract: to fulfil orders and provide services 
  • Legal obligation: to comply with tax and regulatory requirements 
  • Legitimate interests: to improve our services and prevent fraud
  • Consent: for marketing communications

7. Sharing Your Data 
We may share your data with: 

  • Payment providers (e.g. card processors) 
  • Delivery partners (for order fulfilment) 
  • IT and website service providers 
  • Professional advisors (e.g. accountants, legal) 

We do not sell your personal data. 

8. International Transfers 
Your data is primarily processed within the UK. 
Where data is transferred outside the UK, we ensure appropriate safeguards are in place. 

9. Data Retention
We retain your data only as long as necessary: 

  • Order data: typically up to 6 years (for legal/tax purposes) 
  • Marketing data: until you withdraw consent 

10. Your Rights 
Under the UK GDPR, you have the right to:

  • Access your data 
  • Correct inaccurate data 
  • Request deletion 
  • Restrict processing 
  • Object to processing 
  • Data portability 

To exercise your rights, contact us at: info@amorhydrate.com 
You also have the right to complain to the Information Commissioner's Office (ICO).

11. Cookies 
We use cookies to: 

  • Enable website functionality 
  • Analyse website usage 
  • Improve user experience 

You can manage cookies through your browser settings.

12. Marketing Communications
If you opt in, we may send you:

  • Promotions 
  • Product updates 
  • Offers

You can unsubscribe at any time using the link in emails.

13. Data Security
We implement appropriate technical and organisational measures to protect your data, including:

  • Secure payment processing 
  • Encrypted connections (SSL) 
  • Restricted access to personal data

14. Third-Party Links 
Our website may contain links to third-party websites. 
We are not responsible for their privacy practices. 

15. Changes to This Policy 
We may update this Privacy Policy from time to time. 
The latest version will always be available on our website.

16. Contact Us 
If you have any questions about this policy or your data: 
Email: info@amorhydrate.com

 

COOKIE POLICY

1. Introduction This Cookie Policy explains how Amor Hydrate (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website. By continuing to use our website, you agree to our use of cookies in accordance with this policy, unless you have adjusted your browser settings or cookie preferences. This policy should be read alongside our Privacy Policy.

2. What Are Cookies? Cookies are small text files placed on your device when you visit a website. They help websites function efficiently and provide information to website owners.

Cookies can be: 

  •  Session cookies (deleted when you close your browser) 
  • Persistent cookies (stored on your device for a set period)

3. Types of Cookies We Use

We use the following categories of cookies:

Strictly Necessary Cookies

These are essential for the website to function properly.

They enable:

  • Secure login
  • Shopping cart functionality
  • Checkout process

Without these cookies, the website cannot operate correctly.

Performance & Analytics Cookies 

These cookies help us understand how visitors use our website so we can improve it. 

They may collect information such as:

  • Pages visited
  • Time spent on site
  • Traffic sources

Example tools may include:

  • Google Analytics

Functionality Cookies

These allow the website to remember your preferences, such as:

  • Language settings
  • Previously viewed products
  • Account preferences

Marketing & Advertising Cookies

These cookies are used to:

  • Deliver relevant advertisements
  • Track effectiveness of marketing campaigns
  • Enable remarketing

These may be set by us or third-party platforms such as social media or advertising partners.

4. Third-Party Cookies

Some cookies are placed by third-party services we use, such as:

  • Payment providers
  • Analytics providers
  • Advertising platforms

These third parties may collect data directly from your browser.

5. How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly
  • Improve performance and user experience
  • Analyse traffic and behaviour
  • Support marketing and advertising

6. Managing Cookies

You can control or disable cookies through:

  • Your browser settings
  • Cookie consent banner (where applicable)

Please note:

  • Disabling some cookies may affect website functionality, including checkout.

7. Cookie Consent

When you first visit our website, you may be presented with a cookie banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage your preferences

We rely on your consent for non-essential cookies.

8. Updates to This Policy

We may update this Cookie Policy from time to time.

Any changes will be posted on this page.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: info@amorhydrate.com